Scaling Food Business Using Technology
A Customer is the most important element of any business to run. If your customer is satisfied with your product, which here is the food served at the outlet, then only you can expect a good customer base. Now, let’s say you have built a big outlet with lavish and comfortable dining and the food quality is just wonderful, is that all enough?. No, it seems as if you are good to go but you may need to know a lot more than that.
The only and best ways to grow and scale your food business is knowing the feedback of your customers. Look at any of the big restaurants and you will find a strong feedback mechanism backing their business. For example, Restaurant giant like Subway is giving free meals if you fill their customer feedback survey called SubwayListens. These restaurants know the best way to take feedbacks is to take them online which allows the customer to enjoy the food and give feedback whenever they are comfortable. Not only this helps the company by improving their services but also the customer gets a free meal at their next order. What else does the customer want when they are acknowledged for taking their time to fill a small 1-minute survey.
Every business starts with the basic elements like the food quality, dining, place of outlet but the only way to make it run is customer satisfaction. Even Subway and McDonald’s started offering free meals to just take feedback and they offer a validation code which the customer can avail on their next meal. Technology has solved a big business problem here and helped it nurture to its level best. A lot of manpower and money won’t be involved which otherwise would have been a headache if it was manual work. All the company did is set up a portal where you can go and fill the survey and the cost of doing that is way less than you can expect. As a small restaurant, the servers won’t even cost you much and you can upgrade them as your customer base increases. Doing such kind of surveys won’t take a lot of your profits but even help you increase them multiple folds.
Technology has been the best gift we could expect from this era. Our generation is the one who is witnessing this level of growth online than anyone before did. People are understanding that if your business is not on the Internet, it would be gone soon because you aren’t known to people. Even people have started running Instagram Ads and Facebook ads to target their audience no matter how small or huge it is. We need to educate ourselves about different aspects of technology and which one plays an important role in our business. Every business is different and will demand a different skilled people to build and run it. So, the only way to is either get educated about it or hire a skilled team to do it for you – it’s all your call.
Every business requires growth and profits to run and the best and cheapest way is doing that online. Running a business online demands fewer resources and is more convenient than you may expect. We hope this article might have helped you know about the elements to take into consideration before starting your business or scaling an existing one. We have gathered a lot of information which support the idea of running an online business as the most profitable choices.