Do you want to work for Capital One? If yes, get ready for the Capital One case interview, a recruitment process similar to that of large management consultants like McKinsey. But of course, Capital One is very much not a consulting firm.
Capital One is a unique bank, and now, it is among the top largest banks in the United States. Founded as a single-business bank in 1994 with the initial focus only on credit cards, it has grown to include two more verticals, i.e., Consumer and Commercial Banking. As we speak, the company has accumulated over $362 billion in assets.
So, what’s driving Capital One success? Your guess is as good as ours! Its workforce, but which rounds down to how it recruits its talent.
This might be a nightmare for you, but we are here to help you. With this ultimate guide, you’ll get all the facts and tips you need to tilt the balance in your favour at Capital One interview. Let’s get you up to speed!
Case Interview - what’s unique about it?
Hold your horses a little bit. Let’s first back things up and ensure we are all on the same page. What's a case interview? A bit of background on this and why many organisations are now choosing it over the traditional interview will help.
We celebrate management consulting firms for finding and nurturing some of the very best business talent. But do you know why? They use case interviews, which include culture fit segments. It is, thus, not surprising that top firms like Capital One and tech giants like Google and Apple are also adopting the same selection criteria.
A case interview is a hypothetical situation presented to you during the recruitment process. Often this happens at the interview venue, where the recruiter provides you with various exhibits like data, graphical presentation or any relevant information. The goal is to determine how you think, your ingenuity, and how you would solve the problem in real life.
The case interview questions mostly are abstract, hypothetical situations, but are direct simulations of the job. Capital One mostly uses their recent projects to base their case studies.
In case interviews, the answer doesn’t really matter, but how you answer. So, the interviewer focuses more on how you arrive at your answer.
What is Capital One Case Interview Like
Capital One has a 20 minutes video tutorial on the style of their case interviews. But to break it down for you, the interview has three sections - Business situation and framework, Quantitative question, and Recommendation.
Those of us who are familiar with various variants of case interviews compare the model used by Capital One to that used by McKinsey in their application process. It is an interviewer-led conversation approach.
In the first phase of the interview, you cover the business scenario and case framework. You are given an overview of the business or industry featured in the interview and your role. Afterwards, they pose the question. For example: "How would you develop a strategy to grow profits for this organisation?"
The second phase tries your quantitative analytical skills where you have a series of mathematical problems to solve. The interviewer serves you some data and may hold back on some to see if you understand what you need to do. A good candidate walks the panel through their logic, to exhibit their problem-solving skills.
Suppose the calculation question in phase two was NPV as an investment decision-making tool about projects, purchases, mergers, and acquisitions, you eventually need to make a decision. That brings us to the third stage, the recommendation phase of the interview.
The panel expects you to make a decision and defend it. Remember, you draw your decision from the calculation from the previous stage. Whatever financial mathematics question involved, master your numbers, be confident, use your intuition, and draw a conclusion.
Case interviews may sound scary, but it’s not! These cases are thought triggers! They should be fun if you have adequately prepared. For Capital One, it is an opportunity for them to get to know you.
Roles of Case Interview
- Simulate the job to test your skills - Case interviews enables the recruiter to see you in action before you take the job. They can assess your skills and abilities for the job directly within the interview itself.
- Case studies test your ability and creativity in dealing with complex or ambiguous problems.
- More than anything, the interviewer tests your ability to use original thinking and logic to tackle problems.
- It puts you your ability to make sensible conclusions to test. Remember, you use the limited facts to arrive at a conclusion in a limited time.
- The recruiting firm can accurately and fairly compare candidates with very different resumes to tell who among them would be useful for the company.
Tips to Passing Case Interviews
Case interviews are not a hard nut to crack. For a long time, they have been used in management consulting, and thus, a lot of resources exist out there to help you prepare. But here are a few tips to fast track your case interview preparation to enhance your chances of getting that open spot at Capital One:
- Start preparing weeks in advance.
- Sharpen your math skills to enhance your confidence
- Build up your critical thinking and skills in logically breaking down problems.
- Case interviews may be common, but they don’t need generic Answers
- Practice answering fit questions by simulating the interview
During the interview:
- Take notes as the recruiter provides information;
- Don’t confine your mind to the finance industry, as the cases may be from any other industry
- Take time to organise your thoughts.
- The interview is a conversation, so take your panel through your thought process to engage them as you work it to the answer.
- Feel free to ask for clarification, and highlight important assumptions.
- Be keen on directional cues, since the entire interviewer drives the process.
How to Handle Fit Questions in a Case Interview
Case interviews often include culture fit questions to assess your suitability and determine your soft skills.
These questions take a familiar structure and tend to be quite simple, but they are multilayered. At no point should you treat them lightly, as they may decide whether you nail the interview as a whole or crash and burn.
Here are some common examples of fit questions and what they intend to unearth;
- What is your biggest weakness? - The question intends to find out if you are sentient to your shortcomings and what you are doing about it.
- How would your friends describe you? - Test your honesty about your interpersonal skills. They want to know if you get along with other people.
- Where do you see yourself in five years? - Here the panel wants to know your ambition, and what you intend to do after landing the position. It enables them to know if you really want the job or you are there because there’s no other option.
To effectively answer a fit question, first, decipher it by identifying the goal of the question. Every question that comes from the panel has an intended outcome. In short, don’t take these questions for granted.
More and more companies are adopting case interviews, which has for decades has been a component of consulting interviews. Capital One is now among the top companies that use this interview technique to evaluate candidates for analytical, marketing, management, operations, and strategy positions. Therefore, as a candidate, you should be aware of the variations of the case interview they use and familiarise yourself accordingly. With these basics, you are ready to face the firm’s interview panellists.